Date: Aug 10, 2012

0x50 BSOD - BlueScreen SRTSPL64.SYS

Laptop/PC is crashing with blue screen, reporting SRTSPL64.SYS causing the crash.

SRTSPL64.SYS is a Symantec Endpoint Protection Antivirus driver. Go to Safe Mode, disable all Symantec services in "Services" and restart again. Boot normally and uninstall the Symantec Endpoint. Obtain latest version of Symantec and install it.

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